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Tru Form Tiny Privacy Policy

 

Privacy Policy of Tru Form LLC

Effective Date: 10/1/2016
Revised: 6/1/2024, 8/6/2025

Tru Form LLC (“we”, “us”, “our”) operates the website www.truformtiny.com (the “Service”). This Privacy Policy explains how we collect, use, and disclose personal information from users of our Service, including those who interact with us via SMS or MMS.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information when you use our Service or interact with us. This may include:

  • Full name

  • Email address

  • Phone number (including for SMS/MMS messaging)

  • Postal address

  • Details about your interest in tiny homes or project inquiries

  • Device information (IP address, browser type, device type, etc.)

  • Usage data (pages visited, time spent, referring URLs, etc.)


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support

  • Schedule consultations and manage project communications

  • Send updates about your project, delivery status, or service changes

  • Share marketing messages and promotional offers (only if you’ve opted in)

  • Provide financing or payment-related communications

  • Process payments or send billing-related messages

  • Improve our Service and user experience

  • Comply with legal obligations


3. SMS and MMS Messaging

By submitting your phone number via our website or other opt-in forms, you consent to receive text messages (SMS/MMS) from Tru Form Tiny. These messages may include:

  • Project updates

  • Scheduling or consultation reminders

  • Financing or payment information

  • Marketing or promotional messages

  • Service notifications or support follow-ups

Message Disclaimers:

  • You can opt out at any time by replying STOP to any text message.

  • For more information, reply HELP.

  • Message frequency may vary.

  • Message and data rates may apply, depending on your mobile carrier.

We do not share or sell your phone number or SMS data with third parties for their marketing purposes. Text messaging is used only in accordance with your preferences and applicable law.


4. Cookies and Tracking

Our website uses “cookies” to collect information and enhance your experience. You can choose to accept or refuse cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Service.


5. Third-Party Services

We may use trusted third-party vendors to:

  • Host and maintain our website

  • Provide customer service tools

  • Send marketing emails or SMS messages

  • Analyze traffic and user behavior

These providers may have access to personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.


6. Data Security

We take reasonable precautions to protect your personal information. However, no transmission method over the Internet or electronic storage system is 100% secure. We cannot guarantee absolute security.


7. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies separately.


8. Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us so we can delete it promptly.


9. Your Choices and Rights

You may:

  • Opt out of SMS marketing at any time by replying STOP

  • Unsubscribe from email communications via the link in our emails

  • Request access, correction, or deletion of your personal data by contacting us


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Service after any updates constitutes your agreement to the revised policy.


11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Tru Form LLC
1010 Tyinn Street, Suite #11
Eugene, OR 97402
Email: support@truformtiny.com
Phone: 541-787-8767